Shreya manages new client communications and intake process at Immigration Desk. She is the primary point of contact responsible for conducting initial interviews, scheduling calls with the attorneys and handling emergency communications.
Proven ability to conduct comprehensive client intakes, manage case documentation, and coordinate effectively between clients and attorneys to ensure timely case progression. Skilled in handling sensitive information, maintaining compliance with immigration procedures, and delivering exceptional client service in fast-paced environments. Strong organizational, communication, and problem-solving abilities with a commitment to accuracy and efficiency.
Shreya has 9 years of experience at various client support positions after graduating with a Bachelors degree in Business Administration.